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Privacy Policy

Last updated: 08/06/2025

Mentra respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, and share information when you use our Chrome extension, website, and related services (the "Service").

By using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect the following types of information:

1.1 Account Information

  • Email address, name, and password when you sign up or log in.
  • Authentication tokens to maintain your logged-in session.

1.2 Usage Data

  • Actions taken within the extension (e.g., summarization requests, translations, definitions).
  • The text or content you choose to process (such as highlighted text or web page excerpts).
  • Browser type, extension version, and general device information.

1.3 Subscription & Payment Information

  • Payment processing is handled by our payment provider (e.g., Stripe, PayPal).
  • We do not store your full payment details; only transaction IDs and subscription status are kept.

1.4 Cookies & Local Storage

  • We use cookies and local browser storage to maintain login sessions and store user preferences.

2. How We Use Your Information

We use your information to:

  • Provide and operate the Service.
  • Process AI-powered summaries, translations, definitions, and other features.
  • Authenticate your account and manage your subscription.
  • Improve and optimize the Service.
  • Communicate with you regarding updates, support, and promotions (if opted in).

3. Data Processing of Content You Select

  • Any text you highlight or web content you request to summarize, translate, or analyze is sent securely to our AI backend for processing.
  • We do not use your personal content to train AI models unless explicitly stated and with your consent.
  • We do not sell or share your processed text with third parties for advertising purposes.

4. How We Share Your Information

We may share your information with:

  • Service providers (e.g., AI model APIs, hosting providers, payment processors) who help us operate the Service.
  • Legal authorities if required by law or to protect our rights and safety.
  • We never sell your personal data.

5. Data Retention

  • We retain your account information for as long as your account is active or as needed to provide the Service.
  • Highlighted text and processed content may be temporarily stored for processing purposes, then deleted or anonymized.

6. Data Security

We implement reasonable security measures to protect your information, including encryption in transit (HTTPS) and secure authentication. However, no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Request a copy of your data.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@mentra.app.

8. Third-Party Services

The Service may use third-party APIs or platforms (e.g., AI processing services, payment gateways). These providers have their own privacy policies and we encourage you to review them.

9. Children's Privacy

The Service is not directed to individuals under the age of 13, and we do not knowingly collect information from them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you by updating the "Last updated" date at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 support@mentra.app